Accessibility Statement

Heidelberger Frühling gGmbH strives to make its website accessible in accordance with Section 10(1) of the State Law on Equal Access for People with Disabilities (L-BGG). This accessibility statement applies to the Heidelberger Frühling website as well as to the online store operated by Heidelberger Frühling on the Eventim ticketing portal.

1. Status of Compliance with the Requirements

Due to the following inconsistencies, the website and the online store are only partially consistent with § 10(1) of the L-BGG.

2. Non-accessible content

The following content on the website is currently not in compliance with Section 10(1) of the L-BGG, but is being actively revised:

  • In some cases, insufficient color contrast
  • Incomplete or incorrect ARIA attributes
  • Missing alternative text for images
  • Lack of audio description for videos
  • Non-accessible structuring of forms and cookie banners
  • Inconsistent semantic structuring (heading hierarchy)

 

Heidelberger Frühling is constantly working to remove these barriers and improve accessibility for everyone.

The following content in the online store is currently not in compliance with Section 10(1) of the L-BGG, but is being actively revised:

  • Controlling Seating Chart Bookings Using a Voice Browser

 

Eventim is constantly working to eliminate this barrier and improve accessibility for everyone.

3. Preparation of this Accessibility Statement

This statement was created on May 14, 2025, for the Heidelberger Frühling website and supplemented on July 29, 2025, with explanations regarding the online store. The website was last checked on May 13, 2025, using an unofficial WCAG self-assessment with WAVE (Web Accessibility Evaluation Tool); the online store was checked on July 28, 2025, using the WAVE and Lighthouse browser extensions.

4. Feedback and Contact

If you encounter any accessibility issues or have suggestions regarding the website's accessibility, we would appreciate your feedback:

Heidelberger Frühling gGmbH
Friedrich-Ebert-Anlage 50
D-69117 Heidelberg
Tel.: +49 (0)6221 584 00 00
Fax: +49 (0)6221 584 64 00 49
Email: info@heidelberger-fruehling.de

5. Mediation Proceedings

If you believe that the Heidelberger Frühling website is not accessible, you can notify the office or person listed in Section 4.

If we do not respond to your inquiry, or if our response is not satisfactory, within four weeks of receiving it, you may contact the Mediation Office of the State Center for Accessibility (LZ-BARR). You can reach the Mediation Office as follows:

State Center for Accessibility
Mediation Office
Else-Josenhans-Straße 6
70173 Stuttgart
Phone: +49 (0)711 123 39375
Email: schlichtung@barrierefreiheit.bwl.de
Website: https://barrierefreiheit-bw.de/

The mediation process is free of charge.

Attention is drawn to the possibility of bringing a class action under § 12(1), sentence 1, item 4 of the L-BGG.