Resell tickets safely and quickly on TicketSwap
You can not attend the concert because you are ill or prevented? Looking for tickets for an event that's already sold out? As of now, the platform for the secure resale of tickets TicketSwap is an official partner of Heidelberger Frühling.
Ticket sales are easy and fast here, payment transactions are secure and your data is handled in compliance with EU data protection laws. When reselling, we recommend that you use this platform exclusively and refrain from sites such as Ebay Kleinanzeigen, where tickets are overpriced and we cannot guarantee their authenticity or secure payment transactions.
How do I sell concert tickets on TicketSwap?
First, please register on the platform with your email address. Filling out your profile is not necessary at this stage, as profile data such as address, telephone and bank details will be automatically requested further down the line. However, if you want, you can add a profile picture, which will increase the credibility of your account for other users.
Call up the Heidelberger Frühling store and select the relevant event for which you would like to resell tickets. You have the possibility to choose the price category of your ticket. Then upload the ticket as a PDF. If it is only available to you in printed form, please contact us at tickets@heidelberger-fruehling.de. We will then email you your ticketdirect.
You will be asked to enter the original ticket price. In the next step you set the price for resale. Note here that the price is max. may be 20% above the original price and that 5% service charge will be retained on sale.
In the next step, your phone number and address are verified and you deposit your bank details so that a secure payment transaction can be guaranteed.
In the last step you check the information you have provided and can now publish your ad.
If you have any questions or problems, a chat is available on TicketSwap. In the Help Center you will find answers to frequently asked questions.